Login Troubleshooting

Check Your Status

Once you begin an application, you will have the option to save the information and login at a different time to complete any questionnaires. After acceptance into the program, there will be additional pre-arrival materials online for you to view and complete.

Want to check the status of your application? You can do that anytime.

To Login to an Existing Application

  • Select OISP PORTAL LOGIN (at top right hand corner of this website).
  • Use your email address and password to enter the application.

Problems?

  • Contact the Emory Pre-College Program at oisp@emory.edu.
  • Email a brief description of any error messages you are receiving when you attempt to login.
  • If you do not receive a response within 24 hours (Monday-Friday) by email, call our office at (404) 727-2240 for assistance.

Login Troubleshooting

Having problems logging into your application? Follow the tips below first.

The OISP Portal and OPUS are two different systems that accepted students have logged into. If you logged into OPUS (Emory system for paying your deposit and balance) on the same browser as your application (through the OISP Portal), it is very possible that you may have login conflicts.

OISP Portal: This is where you originally applied online for the program, completed your pre-arrival checklist and need to retrieve your faculty course assessment (post-program).

To access this account, select OISP PORTAL LOGIN (at top right hand corner of this website), use your email address for your username, and the password you originally created.

Below are some ways that may help you log back in.

First, be sure you are using the email address you signed up with as your username.

  1. 
    1. Try using a different browser. (For example, if you are using Safari, open Google Chrome or Firefox and try again.)

    2. Clear the history/cache on your browser before logging in (especially when using Safari or Chrome). You may need to refresh your screen a few times to get a successful attempt.

Unsure how to clear your cache? Here are some instructions from Lifewire.

This should clear up any issues. In the event you continue to have trouble, please send an email to OISP@emory.edu. We may need to reset your login.